AI-Driven Call Centre Software — Australia

Streamline your sales team.

AnalytiCall gives your outbound team predictive dialling, real-time analytics and deep CRM integrations so every rep spends more time selling — and less time waiting.

Outbound & InboundPredictive DiallingAutomated DNC ComplianceCloud or On-Premise
app.analyticall.com.au
AnalytiCall real-time sales dialler dashboard showing call analytics, agent performance metrics, and live campaign status

The problem

Most outbound teams are held back by the same three problems.

AnalytiCall was built to eliminate each of them — without replacing the tools your team already relies on.

~40%
of talk time lost

Manual dialling

Sales reps spend nearly half their available calling time dialling numbers, listening to rings, and leaving voicemails. That's revenue-generating time wasted on mechanics.

Solution: Predictive dialling eliminates idle time — agents connect only when a live person answers.
$10K+
per ACMA infringement

DNC compliance risk

Australian businesses face significant penalties for calling numbers on the Do Not Call register. Manual list scrubbing is error-prone and time-consuming.

Solution: AnalytiCall automatically filters every list against DoNotCall.gov.au before the first dial.
2–3 hrs
lost per rep per week

Fragmented data

When call outcomes live in a separate system from the CRM, reps duplicate-enter data, managers lose visibility, and deals fall through the cracks.

Solution: Native CRM sync pushes every call, outcome, and recording back to your existing platform automatically.

How it works

From zero to calling in four steps.

AnalytiCall is designed to get your team productive fast — no lengthy IT projects, no rip-and-replace of your existing stack.

01

Connect your CRM

Point AnalytiCall at your existing HubSpot, Salesforce, NetSuite or other CRM. Contact data syncs automatically — no spreadsheet uploads, no duplicate records.

02

Build your campaign

Define your target list, set daily call quotas, configure DNC filtering, and choose predictive or power dialling mode. Takes minutes, not days.

03

Dial and track in real time

Your team starts calling. The real-time dashboard shows live agent status, call outcomes, talk-time ratios and sentiment signals as they happen.

04

Review and improve

After every session, review transcriptions, listen to recordings, compare rep performance, and refine your script — then run a better campaign tomorrow.

Platform features

Everything your outbound team needs in one platform.

Built from the ground up for Australian sales teams running high-volume outbound campaigns.

Outbound & Inbound Calling

One platform for every call.

Manage all outbound campaigns and inbound queues from a single, unified interface. Route calls intelligently and keep every agent in flow.

Best for: Sales teams running outbound campaigns and support teams handling inbound queues.

Predictive & Power Dialling

Let the algorithm do the dialling.

Predictive dialling uses call-pacing algorithms to connect agents only when a live person answers — slashing idle time and maximising conversations per hour.

Best for: High-volume outbound teams that need to maximise talk time.

Campaign Management

Run, track, and optimise every campaign.

Build targeted calling lists, set daily goals, track real-time conversion rates, and iterate fast. Full campaign reporting keeps leadership aligned.

Best for: Campaign managers and team leaders who need data-driven control.

CRM & ERP Integrations

Connect to the tools you already use.

Native integrations with HubSpot, Salesforce, NetSuite, Zoho, Bitrix, vTiger, and Xplan. Call data syncs automatically — no manual data entry.

Best for: Revenue operations teams that need call data inside their CRM without manual entry.

Call Recording & Transcription

Every call captured and searchable.

Automatically record every conversation and generate AI-powered transcriptions. Search by keyword, review quality, and build a coaching library.

Best for: QA managers, compliance officers, and sales coaches.

Automated DNC Compliance

Stay compliant automatically.

AnalytiCall filters your lists against the DoNotCall.gov.au register before every dial — protecting your business and building customer trust without manual checks.

Best for: Any Australian business conducting outbound calling under ACMA regulations.

Full capability list

Everything under the hood.

A complete platform — not a feature list bolted on to an ageing phone system.

Dialling Engine

  • Predictive dialling with live pacing algorithms
  • Power dialling mode for sequential outreach
  • Click-to-dial from web browser
  • IVR (Interactive Voice Response) menu builder

Analytics & Reporting

  • Real-time call volume and agent performance dashboards
  • Sentiment analysis — tone, keywords, and context
  • Team leaderboards and performance tracking
  • Campaign-level conversion and KPI reporting

Quality & Compliance

  • Automated Do Not Call (DNC) filtering via DoNotCall.gov.au
  • Call recording with cloud storage
  • AI-powered call transcription and keyword search
  • Live call monitoring for real-time coaching

Infrastructure

  • On-premise or cloud hosted deployment options
  • Bundled pricing with capped call rates — no bill shock
  • Modern web dashboard, zero client software required
  • Dedicated customer support: phone, email, and live chat

Want to see every feature in action?

Call our team for a live walkthrough tailored to your use case.

Call Now — 1300 585 850
Abstract diagram showing AnalytiCall connecting to multiple CRM platforms via data integration channels — HubSpot, Salesforce, NetSuite and others — represented as glowing node connections on a dark background
Automatic 2-way sync

CRM & ERP integrations

Works with the tools your team already uses.

AnalytiCall connects natively to the leading CRM and ERP platforms. Call outcomes, dispositions, recordings, and transcriptions sync back automatically — eliminating manual data entry and keeping your CRM the single source of truth.

HubSpotSalesforceNetSuiteZoho CRMBitrix24vTigerXplan

Your CRM not listed? Contact us — we build custom integrations.

What syncs automatically

  • Call outcome & disposition
  • Call recordings
  • AI transcriptions
  • Agent & campaign data
  • Contact updates
  • Sentiment scores

FAQ

Frequently asked questions.

Can't find what you're looking for? Call our team directly.

AnalytiCall integrates natively with HubSpot, Salesforce, NetSuite, Zoho, Bitrix24, vTiger, and Xplan. Call outcomes, dispositions, and recordings sync back to your CRM automatically. If your CRM isn't listed, contact us — we build custom integrations.

Get in touch

Ready to build a better calling operation?

Contact the AnalytiCall team to arrange a demo or ask about your specific requirements.